East Tennessee Economic Development Agency

Regional Advantages

Business Clusters     |     Automotive   |     Marine Manufacturing     |     Alternative Energy    |     Distribution   |   Food Processing 

Corporate Office / Shared Services

The 15-county Knoxville region of East Tennessee has a strong corporate office sector with a rich and diverse talent pool, proximity to several universities and colleges including the University of Tennessee, advanced communications infrastructure and ready access to world-class technical expertise and technology transfer opportunities.

  • 55,000 college and university students
  • One day's drive from 70% of the U.S. population
  • High bandwidth telecommunications infrastructure
  • Competitive, pro-business environment
  • Unmatched quality of life
  • Customized training programs
  • Major regional airport with over 140 flights daily    

Talent

  • University of Tennessee's highly ranked College of Business on the flagship campus is located in Knoxville
  • Fastest growing metro area in the State of Tennessee
  • A large and growing student population from the University of Tennessee and a dozen other four and two-year colleges
  • University of Tennessee's MBA program ranked 9th among public schools (Forbes)
  • An underemployed adult workforce in technical and professional positions
  • Average wage 16% below the national average (BLS, 1st Q 2009, ETEDA)
  • Competitive workers compensation rates
  • Customized workforce training

Technology 

  • Home of the Knoxville-Oak Ridge Innovation Valley Technology Corridor
  • State-of-the-art telecommunications capabilities comparable to the Silicon Valley and Research Triangle
  • Advanced communications infrastructure that supports the Oak Ridge National Laboratory available to companies in the region, including affordable and competitive fiber-optics, ATM, DSL and cable
  • Ready access to world-class technical expertise and technology transfer
  • Home to the Oak Ridge National Laboratory with sixteen world-class user facilities

Accessibility

  • Major regional airport with more than 140 flights daily to 21 major U.S. destinations
  • Located at the juncture of three major interstates I-40, I-75 and I-81
  • 70% of the US population within a day's drive
  • Designated US Customs Port of Entry and a Foreign Trade Zone

Competitive Business Climate  

  • Attractive state, local, and utility incentives for new job creation and capital investment
  • Regional taxes ranking among the nation's lowest
  • No state property tax
  • Competitive corporate taxes
  • Available targeted jobs tax credit
  • Pro-business environment
  • Favorable business tax climate consistently in the top 1/3 of U.S. states
  • Electricity reliability at 99.999% for past 6 years
  • Building costs 19% below the national average (RSMeans Construction Index 2010)
  • Competitive lease rates
  • Right to work state

Quality of life

  • Cost of living 11% below national average (ACCRA 1Q 2010)
  • No state personal income tax
  • Tennessee ranked in the top 10 best among states in overall personal tax burden (Retirement Living Information Center, Jan 2009)
  • Housing costs 18% below national average (ACCRA 1Q 2010)
  • Healthcare costs 10% below the national average (ACCRA 1Q 2010)
  • Main campus of the University of Tennessee, 8 four-year colleges and 4 two-year colleges
  • National award-winning school districts
  • Spectacular natural beauty
  • The Great Smoky Mountains, the nation's most visited national park
  • Seven area lakes, three whitewater rafting rivers, and numerous golf courses
  • Two symphonies, an opera company, 3 ballet companies and a fine arts museum
  • Nationally acclaimed zoo
  • World-class aquarium

Shared Services & Customer Service Centers in the Region
Company Employees Customer Svc Specialties County
NOVA Information Systems 1177 Credit card processing Knox
Jewelry Television by ACN 700 Cable shopping network orders Knox
U.S. Cellular Corp. 604 Cell phone customer services Knox
Sitel (formerly ClientLogic Corp.) 575 Technical support Anderson
21st Mortgage Corp. 520 Manufactured home loans financing  Knox
EdFinancial Services 485 Student loan processing Knox
Caremark Rx, Inc. 450 Prescription card services Knox
Whirlpool Corp. 426 Appliance customer services and repairs Knox
Travelers  347 Personal Lines Insurance Sales / service  Knox
Comcast Communications 300 Cable and Internet services Knox
Talbots 300 Women & children's clothing catalog sales orders Knox
First Tennessee Bank (First Horizon) 275 Banking customer service Knox
Brinks Home Security 275 Residential home security monitoring center Knox
Answer Financial Inc. 200 Property & casualty insurance brokerage Anderson
CFI/Westgate Resorts Ltd. 200 Collections, customer service, tour and travel Knox
G.C. Services 192 Financial services Knox
Vanderbilt Mortgage & Finance Corp. 172 Manufactured home loans financing  Blount
AAA - East Tennessee 167 Travel & insurance services Knox
Marriott Business Services 150 Financial services Blount
CDG Management, LLC 150 Police/fire dept. contributions solicitation Anderson
Semperian, Inc. (AccuTel) 122 GMAC financing services Knox
Knoxville Utilities Board 68 Utilities customer services Knox
TeamHealth 66 Medical billing services Knox
BellSouth Corp. 35 Telecommunications customer services Knox
Radio Systems Corp. (PetSafe) 28 Pet containment products customer service Knox
DeRoyal Industries 22 Medical devices customer service Knox
Knoxville News-Sentinel (Circulation) 17 Newspaper subscriptions/services Knox
Knoxville News-Sentinel (Inside Sales) 12 Newspaper advertising sales Knox
Covenant Health 5 Medical billing services Blount
Dyrex (Lanrick Group) 5 Tele-appointments Knox
Source: Book of Lists 2009: Knoxville Area Chamber Partnership 1/09
 

Corporate Headquarters in the Region
Company Employees Customer Svc Specialties County
Jewelry Television by ACN 2,006 Home shopping cable network Knox
Pilot Travel Centers 2,006 Convenience stores Knox
Clayton Homes, Inc. 1,373 Manufactured homes Blount
Tennessee Valley Authority 1,340 Public utility company Knox
Scripts Network (HGTV) 764 Cable television networks Knox
ARC Automotive 750 Automotive parts Knox
Ruby Tuesday, Inc. 600 Restaurants Blount
Regal Entertainment Group 553 Movie theaters Knox
Panasonic Electronic Devices 421 Electronic components Knox
Anderson News 412 Publication & distribution Knox
Sea Ray Boats Inc. 214 Fiber glass boats Knox
Vinylex  Corp. 185 Plastics company Knox
Bush Brothers & Co. 160 Canned vegatables Knox
US DenTek Corp. 60 Oral care dental products Blount
HT Hackney Co. 40 Wholesale groceries Knox
Brunswick Boat Group 2 Pleasure boats Knox

 

Knoxville Oak Ridge Innovation Valley

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