Centriworks technicians achieve Ricoh's highest award for service excellence

Centriworks, the largest and most experienced business technology company in East Tennessee, announced that Ricoh Corporation recognized twelve of Centriworks’ technicians for earning the 2020 Ricoh “Prestige” certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program.

“We are honored to have had so many of our service team members earn the Ricoh Prestige Certification. The results of this level of expertise manifests itself in the received excellent Net Promoter Scores,” says J. Mark DeNicola, Centriworks’ chief financial officer and chief strategy officer.

The “Prestige” certification is obtained via completion of on-line time-sensitive testing. It is available to be earned by all Ricoh-Savin-Lanier professionals recognized by Ricoh at the time of the examination. Over 1,700 technicians started the testing process, and 129 technicians achieved the certification. As stated above, twelve were Centriworks team members.

About Centriworks

Centriworks is East Tennessee’s largest business technology company offering Managed IT Services, Cybersecurity, IT Consulting & Software, VOIP Phones, and Hardware to enable clients to focus on their core business. Now in its 56th year, the company has more than 60 employees at offices in Knoxville and Johnson City. For Centriworks’ complete range of products and services, visit www.centriworks.com.

Source: Knoxville News Sentinel

The East Tennessee Economic Development Agency markets and recruits business for the 15 counties in the greater Knoxville-Oak Ridge region of East Tennessee. Visit www.eteda.org


Published December 16, 2020